F.A.Q.

Each virtual server has a control panel, through which the client is available to use the basic management tools of the virtual server: stop, start, restart, reinstall and virtual monitor (VNC). Below is a step-by-step example of navigating to the panel.

Using the personal billing cabinet, go to the Virtual private servers section and from there to the control panel by clicking on the server you need before.



After the transition, a new portal tab will be opened, from which we go to the section Management - Virtual machines





So we got to the main page of VDS server management. Using the menu displayed on the toolbar, we can perform the operations of turning on, stopping, restarting, reinstalling, changing the password (only for Linux\Unix systems) and (VNC)

The virtual server can be restarted in two ways, which we presented below

To reboot the server on the left side of the billing panel screen in the 'Products/Services' category, click the menu item 'Virtual private servers', then select the required server from the list of your servers and click 'Reboot'.



You can also reboot the virtual server from the control panel of the server.

In the server management panel, go to the virtual servers section, select the required server and click on the button 'Reinstall' button. In the dialog box, select 'OS Template' and click OK.

In the server management panel, go to the virtual servers section, select the required server and click on the button 'ISO Images' in the 'Control ' category on the left and click on the 'Upload' button.




In the open tab you can specify where to download the ISO Image and confirm the download.



After downloading the image to the server, you must necessarily stop the virtual server to connect the downloaded image.
To connect the disk to a stopped server, in the main window of the server control panel, select the server and click 'Disks' and in the new window click 'ISO' where we can already select the downloaded form.







After connect our image, we return to the control page, start our virtual server and open VNC.



We see that our image has already successfully uploaded and is ready for work!

Sometimes there are situations that you need to connect to the virtual server through the console without the network. For such cases, we have a remote access service to the server (VNC).

In the server management panel, go to the virtual servers section, select the required server and click on the button VNC

To register the domain, on the left side of the screen of the billing panel in the category 'Products/Services', click the menu item 'Domains', then click on ' Registration'.



In the 'Domain Name' field, enter the domain name with the required zone and click the 'Whois lookup' button. If the domain name is free and available for registration - you will get the result, which is highlighted in green text 'Available'. Further, if the name is free for registration, click 'Registration'.





In the next step you need to fill in the mandatory contact information of the domain owner and click on 'Next' to further specify the NS-servers to which the domain will be delegated.





After filling all the necessary data of the service, you will be redirected to the basket tab for subsequent registration fee payment

To change the NS servers for the domain on the left side of the billing panel screen in the category 'Products/Services', click the menu item 'Domains', then click on 'NS. In the editable text fields 'NS' specify the server addresses and confirm the change with the button 'Edit'.

You can hide the contact details in the issuance of Whois services. To do this, just tick the 'Hide data in WHOIS' checkbox or in the parameters of your domain name service, activate the additional option 'Data protection'.
This service fee: $ 5 per year.

You can use the domain names purchased from third-party registrars on our services. When ordering a virtual server service, each customer is automatically provided with the DNS-hosting service 'NS Level Free', the order of which is available in the category of products 'DNS hosting'. Using our DNS-servers, everyone can delegate the domain to our NS-servers and manage DNS-records of the domain.

To order an SSL certificate, you must go to the SSL-Certificates category of products in the billing panel.



Next, choose the appropriate version of the certificate.



Fill in the data to create a certificate request and contact information of the certificate holder





Choose the contact address to which the order confirmation letter and a copy of the certificate will be sent.



After completing these steps, you still have to pay for the order. If you need any additional information to issue an SSL certificate, our employees will contact you.

This section shows how it is possible to install a free Let's Encrypt certificate for hosting

In the domain management 'WWW' section, go to the SSL Certificates section and click the 'Let's Encrypt'

Enable the operation of the SSL certificate and select the domain for which we want to use the certificate. Also, in addition, we can enable certificate verification through DNS.

The process of issuing the Let's Encrypt certificate usually takes up to 30 minutes. Using the issuance log, we can observe the process.









Having received confirmation of the successful creation of the certificate, we can verify its activity by contacting the site via the https protocol.